Product Satisfaction

Our Product Satisfaction Commitment at All Dog Kennels

At All Dog Kennels, we curate a selection of products only from manufacturers committed to delivering quality. Each manufacturer has unique guidelines for damaged items, and you can find the specific policy for each product on its individual page. When your order arrives, please take a moment to inspect the packaging. If you observe any damage, make a note of it when signing for delivery.

In the unfortunate event that your item arrives damaged, we are here to assist you. Please send photos of the damaged item to, and we will promptly initiate an insurance claim on your behalf. Your satisfaction is our priority, and we want to ensure that you receive the quality products you expect from All Dog Kennels.

If you have any questions or concerns about the satisfaction policy for a specific product, feel free to reach out to us at or call us at 617-939-9984. We appreciate your trust in All Dog Kennels, and we are dedicated to providing you with a seamless and satisfying shopping experience.